Returns & Exchanges
At NutriBullet Australia, we want you to be completely satisfied with your purchase. If your product is faulty or you have changed your mind, we offer a straightforward returns process in accordance with Australian Consumer Law.
Check Eligibility
Ensure your item is in its original packaging and was purchased within the last 30 days for change-of-mind returns, or falls under warranty for functional issues.
Contact Support
Reach out to our customer service team via our online contact form with your order number and a brief explanation of the reason for your return.
Pack and Ship
Securely package your NutriBullet unit and all accessories, then attach the provided return shipping label and drop it off at any Australia Post location.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or dispatch a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing